Safeguarding & Code of Conduct
Protecting children is the entire point of SafeZone. Every volunteer agrees to this code before they can respond to a live alert.
Last updated: May 2026
The volunteer code of conduct
- I will report sightings — I will not approach, follow, detain, or confront a child or any suspected person.
- I will let the police handle all physical recovery.
- I will only use information from an alert to help find that child, and never for any other purpose.
- I will not photograph, film, or publicly share details of a child or an active case.
- I will not raise false alarms or submit fake sightings — doing so endangers real children and may be reported to police.
- I will treat every family with dignity and respect, regardless of background.
How we keep the network safe
- Verification: every volunteer is reviewed by an NGO coordinator or the SafeZone team before going live.
- Rate limits: parents can trigger a limited number of alerts to prevent misuse.
- Audit trail: every police notification is permanently logged.
- Minimal exposure: volunteers see only what they need — never a parent's full contact details.
Reporting concerns
If you see a volunteer behaving inappropriately, or you believe a child is being put at risk by misuse of the platform, tell us immediately at safeguarding@safezone.app. Reports are taken seriously and handled confidentially.
Working with NGOs
Our goal is to work with established organisations we admire — such as the Kenya Red Cross, activist networks, and children's homes — precisely because they already practise safeguarding. These partnerships are aspirational, not yet in place. The intended model: NGO partners approve their own volunteers, giving every alert a layer of human trust before it reaches the network.